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Team Member Vs. Admin Roles

Updated this week

Team Member Vs. Admin Roles

Admins can:

  • Add, remove, and manage team members

  • Assign contacts to team members

  • Access all reports and analytics

  • View all contacts and conversations

Team members can:

  • Manage conversations

  • Add, edit, and organize contacts

Team members cannot:

  • Access billing or team settings

  • View other member contacts and conversations

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