Credits are the metered units you purchase within your TextSpot subscription. They are used to send your SMS and MMS messages to your contacts.

We use credits because wireless carriers charge us a toll to send every individual message to your contacts. The wireless carrier toll system reflects that of TextSpot's credit system.

We are only charging you more credits to send any given message because wireless carriers charge us more.

Here’s how message credits work:

1 credit = 1 sent SMS text (a plain text message with or without emojis) delivered in 1 segment (block of text).

3 credits = 1 sent MMS message (a message with any media, like a video, image, or GIF)

Messages broken up into more than 1 segment cost 1 additional credit per segment.

SMS segments are the blocks of characters (letters, numbers, spaces, punctuation, etc) that an individual SMS message is broken into. Segments are usually 160 characters for the GSM-7 format and 70 characters for the UCS-2 format. GSM-7 is the standard format, but UCS-2 is almost always used if your message contains emojis.

Messages over the character limit will be sent in multiple segments.

One message to 1 contact is 1 credit.

One message with 2 segments sent to one person is 2 credits.

One list message (that contains 1,653 contacts) with 1 segment will be sent individually to the 1,653 contacts in the list for 1,653 credits.

One list message (that contains 1,653 contacts) with 2 segments will be sent individually to the 1,653 contacts in the list for 3,306 credits.

One message to 1 contact containing an image is 3 credits.

One list message to 1,653 contacts containing an image is 4,959 credits:

To determine your total estimated credits used for any sent message, follow this simple equation:

Total Contacts x Total Segments x Message Type (MMS or SMS) = Total Credits Used